Privacy Policy
Effective Date: February 18, 2026 Last Updated: February 18, 2026
Introduction
CinchMedia.com is operated by Cinch Media LLC (“we,” “our,” or “us”), a Michigan-based digital media and web design company serving clients locally in the Grand Haven and West Michigan area and nationally. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or submit information through our forms.
Information We Collect
Information You Provide Directly When you submit a form on our website, we may collect your name, email address, phone number, and any other information you choose to provide, such as survey responses or project inquiry details.
Automatically Collected Information When you visit our website, certain information is collected automatically, including your IP address, browser type, operating system, referring URLs, pages visited, and the date and time of your visit. This information is collected through Google Analytics and our hosting infrastructure.
How We Use Your Information
We use the information we collect to respond to your inquiries and service requests, improve our website content and user experience, send email communications if you have opted in, analyze website traffic and performance, and maintain the security and integrity of our website.
Third-Party Services
We use the following third-party services, each governed by their own privacy policies:
Google Analytics — We use Google Analytics to understand how visitors interact with our website. Google Analytics collects anonymized usage data including pages visited, session duration, and general location. You can opt out by installing the Google Analytics Opt-out Browser Add-on. Google Privacy Policy
Google Search Console — We use Google Search Console to monitor our website’s visibility and performance in Google Search results. This tool processes aggregated data about search queries and site indexing. Google Privacy Policy
Cloudflare — Our domain, DNS, and web traffic are managed through Cloudflare, which provides performance and security services including DDoS protection and traffic filtering. Cloudflare may process your IP address and request metadata as part of these services. Cloudflare Privacy Policy
Cloudflare Turnstile — Our forms use Cloudflare Turnstile for bot protection. Turnstile collects minimal browser and interaction signals to verify that form submissions are human-initiated, without storing personally identifiable information. Cloudflare Privacy Policy
Mailchimp — If you opt in to email communications, your name and email address are transmitted to and stored by Mailchimp (an Intuit company), which we use to manage and send email campaigns. You may unsubscribe at any time using the link in any email we send. Mailchimp Privacy Policy
SMTP2GO — Outbound email from our web forms is delivered through SMTP2GO, a transactional email service. Form submission data passes through SMTP2GO’s servers in transit. Email delivery data is retained for 35 days by default. SMTP2GO Privacy Policy
Avada Theme & WordPress — Our site is built on WordPress using the Avada theme and a suite of plugins that support site functionality, SEO, and media management. These tools do not independently collect or transmit your personal data beyond what is described in this policy.
Cookies
Our website uses cookies and similar technologies to enable core site functionality, support Cloudflare’s security and performance services, and collect analytics data through Google Analytics. When you first visit our site, you will be presented with a cookie consent notice where you can review and manage your preferences. You may also manage or withdraw cookie consent at any time through your browser settings. Disabling certain cookies may affect site functionality.
Data Retention
Form submission data is retained for as long as necessary to fulfill the purpose for which it was submitted or as required by applicable law. Email list data is retained in Mailchimp until you unsubscribe or request removal. Google Analytics data is retained in accordance with our configured retention settings (default: 26 months).
Your Privacy Rights
California Residents — Under the California Consumer Privacy Act (CCPA), California residents may have the right to know what personal information we collect, request deletion of that information, and opt out of its sale. We do not sell personal information.
All Users — Regardless of location, you may contact us at any time to request access to, correction of, or deletion of personal information we hold about you. We will respond within a reasonable timeframe.
Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will take prompt steps to remove it.
Security
We implement reasonable technical and organizational security measures, including Cloudflare-based traffic protection, secure form transmission, and managed hosting. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy periodically. The “Last Updated” date at the top of this page will reflect any revisions. Continued use of our website following any changes constitutes your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or wish to submit a privacy request, please contact us:
Cinch Media LLC 400 N Ferry St., Suite 1 Grand Haven, MI 49417